teamviewer android why are computers greyed out

You can support us by reaching out to the manufacturer of your mobile device and let them know you want them to be compatible with TeamViewer.What can I do to control my unsupported device?If your device is unsupported, we are currently not able to provide you with this feature. However, you still have access to file transfer and other great features.

If you installed from our website but cannot control your device, it is not one of these AOSP devices and it cannot be modified to allow access.Custom ROMsTeamViewer does not officially support custom ROMs. But why not just make it possible?To allow full remote control of a device, we need cooperation from the manufacturers themselves which we do not have for all manufacturers.As this does require the manufacturers support, we cannot simply commit to making this possible as we cannot do it alone. If you are running on AOSP it is best to download the app from our download page instead of the play store. This also occurs to some AOSP devices that may also be supported but you need to download from the website.-Website Downloads-Android Host DownloadAndroid QuickSupport DownloadAOSPWe do support some AOSP devices. Why can't I control my Android device? Can't TeamViewer make it possible?TeamViewer is capable of both viewing the screen and remotely controlling a range of Android devices. However, we, unfortunately, are not able to support all manufacturers or ROM's for these features, especially remote control.Screen SharingScreen sharing is available for all Android devices running Android 5.0 or higher.Remote ControlFor remote control, we have a list of supported manufacturers in our article Supported manufacturers for remotely controlling Android devices.For devices not covered in this list, we offer the Universal Add-On for devices running the TeamViewer QuickSupport App and Android 7 (or newer)Cannot download Add on from the play store / AOSPThere are a small number of devices that are on our supported manufacturers list that are supported but are unable to download the add-on from the Playstore. FAQ : Remote control for Android - TeamViewer Support

Teamviewer android why are computers greyed out